Shipping & Payments policy

Last updated: 04/13/2026

At Schwartz Biolabs, we are committed to providing fast, reliable, and secure shipping for all research-grade products. Below are our policies regarding shipping methods, processing times, payment options, and more.

Shipping Information

Order processing time

  • All orders are processed within 1–2 business days
  • Orders placed after 2:00 PM PST will be processed the next business day
  • We do not process or ship orders on weekends or U.S. national holidays

shipping methods

We ship to most countries worldwide using trusted carriers such as:

  • Domestic (USA): USPS, UPS, FedEx
  • International: DHL Express, FedEx International, USPS International

Customers can select their preferred shipping method at checkout.
All shipments include tracking.

TEMPERATURE-SENSITIVE PRODUCTS

Certain items may be shipped with cold packs or insulated packaging to maintain stability. These products are clearly marked and may incur additional shipping fees.

Customs & Import Regulations (International Orders)

  • Customers are responsible for ensuring that ordered products are legal in their country
  • We are not responsible for customs delays, seizures, or import taxes
  • No refunds will be issued for orders confiscated by customs

Please check with your local customs office before placing an international order.

payment information


Accepted Payment Methods

We accept the following payment options:

  • Visa / Mastercard / American Express
  • Discover
  • Apple Pay / Google Pay (on supported devices)
  • Cryptocurrency (BTC, ETH, USDT — for eligible orders)
  • Bank Transfer / ACH (for large or institutional orders — contact us)
  • Zelle
  • Zelle Info

All payments are secure and encrypted via SSL protocols.

Billing & Verification

  • Billing address must match the address on file with your bank or card provider
  • For fraud prevention, some orders may require manual verification or additional documentation

Order Changes & Shipping Address Updates

Use this space to add a short description.

  • Once an order is shipped, we cannot change or redirect the shipping address
  • If you need to make a change before shipment, contact us immediately

SHIPPING RESTRICTIONS

  • We do not ship to P.O. Boxes (for temperature-sensitive items)
  • We do not ship to any countries where the product is banned or restricted
  • All customers are responsible for knowing their local regulations

IMPORTANT NOTICE

All products sold by Schwartz Biolabs are intended strictly for laboratory and research use only.
They are not approved for human or veterinary use, and we do not ship to individuals attempting to bypass these restrictions.